Question 1

Article 2(2) of Directive (EU) 2019/882 (external link) lists the services that must meet the accessibility requirements when provided to consumers: electronic communications services, access to audiovisual media services, elements of passenger transport services, consumer banking services, e-books and dedicated software, and e-commerce services. This check covers the four groups most businesses ask about; if you provide electronic communications or audiovisual media access services, the act applies to you as well.